CompTIA A+
Class in San Diego
|
PRICE:
$495 (16 hours of instruction)
Call: (858) 578-9476 for more information
Prepare for the CompTIA A+ Essentials
Examination by attending our 16 hour weekend boot camp, based on
Emmett Dulaney's
popular test guide, "CompTIA A+ Complete Fast Pass." The nearly 500-page
book is included in the course fee.
The CompTIA class is taught by an A+
Certified instructor and is aimed at those seeking to advance their
careers by acquiring the A+ certification.
1.0 Personal Computer Components
Storage devices
FDD
HDD
CD / DVD / RW
Removable storage
Installing & Configuring |
Motherboards
Form Factor
Components
Chipsets
BIOS / CMOS / Firmware
Riser card / daughter board |
Power Supplies
Processor / CPUs
CPU chips
CPU technologies |
Memory
Types
Operational characteristics |
Display Devices
Connector types
Settings
Installing & Configuring |
Input Devices
Adapter Cards
Video
Multimedia
I / O
Communications
Installing & Configuring |
Ports and Cables
Cooling Systems
Tools, Diagnostic Procedures and Troubleshooting Techniques
Backup
Assess
Research
Document |
Apply basic troubleshooting techniques
thermal issues
error codes
power
connections
compatibility
functionality
software / drivers |
Troubleshooting Tools
BIOS
Self-test
Hard drive self-test
Software diagnostics |
Preventive Maintenance
Visual / audio inspection
Driver / firmware updates
Scheduling preventive maintenance
Use of appropriate repair tools and cleaning materials
Ensuring proper environment |
2.0 - Laptops and Portable Devices
Fundamental Principles
Form factors of components
Peripherals
Expansion slots
Ports
Communication connections
Power and electrical input devices
LCD technologies
Input devices |
Motherboards and Processors
Configuring
ACPI
Suspend, hibernate and standby modes
Removal of laptop-specific hardware |
Tools, Diagnostic Procedures and
Troubleshooting
AC power
DC power
Peripherals
External monitor
Fn keys
LCD cutoff switch
Backlight functionality and pixilation
Stylus issues
Keypad issues
Antenna wires |
Preventive Maintenance
Cooling devices
Hardware and video cleaning materials
Operating environments
Storage
Transportation and shipping |
3.0 Operating Systems
Features
Windows Explorer
My Computer
Control Panel
Command Prompt
My Network Places
Task bar / systray
Start Menu |
System Files
BOOT.INI
NTLDR
NTDETECT.COM
NTBOOTDD.SYS
Registry data files |
Managing Disks
Partitions
File systems
Directory structures
Files |
Installation
Hardware compatibility and
minimum requirements
Installation methods
Options
Disk preparation
Device driver configuration
Verification of installation |
Upgrading
Considerations
Implementation |
Adding Devices
Permissions
Device drivers
Driver signing
Verify installation |
Optimizing
Virtual memory
Hard drives
Temporary files
Services
Startup
Applications |
Booting
Troubleshooting
Identify problems
Analyze problems
Test
Evaluate results
Document |
Operational Issues
Bluescreen
System lock-up
Input / output devices
Application install, start or load
Printing problems |
Error messages
Booting
Startup
Event Viewer
Registry
Windows reporting |
Utilities
Disk management tools
System management tools
File management tools |
Preventive Maintenance
Updates
Backups
Restore points |
4.0 Printers and Scanners
Technologies
Laser
Inkjet
Thermal
solid ink
Impact |
Components and Consumables
Memory, driver, and firmware
Toner, ink cartridge, paper |
Interfaces
Parallel
Network (e.g. NIC, print servers)
USB
Serial
IEEE 1394 / firewire
Wireless
SCSI |
Installation
Power and connect
Install and update drivers
Configure options
Print a test page
Optimize |
Troubleshooting
5.0 Networks
Fundamentals
Addressing
Bandwidth
Status indicators
Protocols
Duplexing
Cabling
Connectors
Networking models
OSI model |
Technologies
LAN / WAN
ISDN
Broadband (e.g. DSL, cable, satellite)
Dial-up
Wireless (all 802.11)
Infrared
Bluetooth
Cellular
VoIP |
Configuring
Install and configure
network cards
Install, identify and obtain wired and wireless connection
|
Troubleshooting
Status indicators
Tools
Methodology |
6.0 Security
Fundamentals
Hardware deconstruction /
recycling
Smart cards / biometrics
Authentication
Malicious software protection
Firewalls
File system security
Wireless
Access points
Data access
Encryption
Backups
Data migration |
Configuring and Troubleshooting
BIOS
Smart cards
Authentication technologies
Malicious software protection
Data access
Backup procedures
Data migration
Data / remnant removal |
Preventive Maintenance
Software security
Training
Backups
7.0 Safety and Environmental Issues |
Fundamentals
Potential safety hazards and
take preventive action
Material Safety Data Sheets (MSDS)
Appropriate repair tools
Methods to handle environmental and human accidents
ESD
Disposal procedures |
8.0 Communication and Professionalism
Communication skills
Clear, concise and direct statements
Avoid interrupting
Clarify customer statements
Avoid using jargon, abbreviations and acronyms
Listen to customers |
Behavior
Maintain a positive attitude
Avoid arguing with customers
Do not minimize customers' problems
Avoid being judgmental
Avoid distractions
Respect customer and customer’s property |
San Diego Computer Training
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